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General FAQ
This page contains answers to common questions received by the WURD concerning AT&T Worldnet Service, along with some tips and tricks that we have found useful and have presented here as questions.
Does AT&T Worldnet Service provide...
- Does AT&T Worldnet Service provide fixed or randomly assigned IP addresses?
- Does AT&T Worldnet Service provide a news server?
- Does AT&T Worldnet Service provide an IRC server?
- Does AT&T Worldnet Service provide personal Web pages?
- Does AT&T Worldnet Service provide a personal ftp site?
- Does AT&T Worldnet Service provide UNIX shell accounts?
What is (are)...
Where can I find...
- Where can I find the latest version of a software package?
- Where can I find a list of AT&T Worldnet Service POPs (local numbers)?
- Where can I find a list of AT&T Worldnet Service e-mail addresses or telephone numbers?
- Where can I find my account information?
Can I...
- Can I sign up for AT&T Worldnet Service without ordering their software?
- Can I access my AT&T Worldnet account information from another ISP?
- Can I access an Online Service such as AOL, CompuServe or MSN through my AT&T Worldnet Connection?
How do I...
- How do I get the most out of my online time since there is a time limit for the standard account?
- How do I configure the 32bit version of Netscape 3 for use with multiple ISPs, mailboxes etc?
- How do I upgrade my dialer without downloading the entire package?
What's going on?
I read all the information, and I still didn't get my questions answered concerning AT&T Worldnet Service. What do I do now?
We have several FAQs listed in our Help section. Look in one those to see if your question is there.
Where can I find the latest version of a software package?
You'll find that information in our Web FAQ.
Can I sign up for AT&T Worldnet Service without ordering their software?
Yes, you can! Go to the AT&T Worldnet Service sign-up page and choose to sign up online. You can choose to download software to configure your current software, or, you can choose to configure it yourself with the information provided. Your operating system doesn't matter if you configure your software yourself.
Where can I find a list of AT&T Worldnet Service POPs (local numbers)?
You'll find that information in our Connection FAQ.
Does AT&T Worldnet Service provide fixed or randomly assigned IP addresses?
IP addresses are dynamically assigned at login. AT&T Worldnet Service does not provide static IP addresses.
Does AT&T Worldnet Service provide personal Web pages?
Yes, see http://help.att.net/care/ccforums/perspub/index.html for details, and check out the WURD on Personal Web Pages @att.net for help getting started.
Does AT&T Worldnet Service provide a personal ftp site?
No, and we're not aware of any plans to do so.
Does AT&T Worldnet Service provide a news server?
Yes, and there are thousands of newsgroups available. More are added every day.
Please read our News FAQ for additional information.
Does AT&T Worldnet Service provide UNIX shell accounts?
No, there are no shell accounts.
Does AT&T Worldnet Service provide an IRC server?
No, I'm afraid not. Check our Chat FAQ for information on other IRC servers and additional chat options.
How do I configure the 32bit version of Netscape 3 for use with multiple ISPs, mailboxes etc?
An excellent recommendation on this is available in the Unofficial Netscape FAQ.
What is a tracert and how do I interpret it?
Read this document.
Why do I get an error message 510, Invalid Account File (invalid or corrupted file) when trying to set up my new AT&T Worldnet Service software?
You'll find that information in our Connectivity FAQ.
Where can I find a list of AT&T Worldnet Service e-mail addresses or telephone numbers?
You can find them on the following page:
What are cookies?
You'll find that information in our Web FAQ.
How do I upgrade my dialer without downloading the entire package?
You'll find that information in our Connectivity FAQ.
How do I make the most of my online time since there is a time limit for the standard account?
We're pleased to be able to give you Saving Time Using AT&T Worldnet Service.
Where can I find my account information?
If you installed the AT&T Worldnet software on your computer, search your hard drive for one of the following files. Click the Start button, select Find, and then select Files or Folders. Type the file name in the Named: box and click the Find Now button.
- CM (Connection Manager) 5.x or earlier: account.txt
- CSM (Connection Services Manager) 6.x or later: acctinfo.HTM
We have an example of the account.txt file here.
If you're using CSM, you can also find your account information under Settings -> Customer Care -> Account Summary. If you're on $14.95 or 7/7 price plans, the information is abbreviated.
You'll find additional information on the following AT&T Worldnet Customer Care page:
Can I access my AT&T Worldnet account information from another ISP?
Yes, you can!
In addition to being able to access your account information, you can also access your e-mail and newsgroups and publish your personal Web pages from another ISP. See the following for additional information:
- Can I access my e-mail from another ISP?
- Can I post to the AT&T Worldnet news servers from another ISP?
- Can I publish my Web site through another ISP?
Can I access an Online Service such as AOL, CompuServe or MSN through my AT&T Worldnet Connection?
Yes, you can! You'll find additional information in our Online Services FAQ.